You are staying at 

Hotel Check-In.

  • Keep your facemask during the check-in process.

  • The Hotel staff will always be wearing a facemask.

  • Keep a minimum of 6 feet distance between person and person in all areas of the Hotel and during the check-in process.

  • You will receive a welcome bag with your Travel Itinerary, a box of disposable facemasks, a cellphone, and a bottle of hand sanitizer

  • Once you arrive at your room wash your hands and take off your facemask carefully.

  • Clean and disinfect your electronics such as Phones, Tablets, or laptops.

  • We recommend taking a shower and changing clothes once you are settled in your room. Separate your travel clothes into a separate bag to be washed.

  • You are receiving a cell phone with credit for international calls, you can also reach your patient coordinator from that phone. For calls to the United States, please dial 00 + 1 + area code + phone number

  • On the back of the phone, you'll find its assigned number. 

  • To make calls from the United States to Costa Rica, please dial 0 + 11 + 506 + phone number. Please note this may involve in extra charges for US callers. 

  • High Speed WiFi Connection throughout the Hotel 

Your Medical Travel Package Includes 

  • Stay at Real Intercontinental, Escazu. 

  • Breakfast, Lunch, and Dinner from the Medical Travel Menu at The Market Restaurant. 

  • 15 laundry items free of charge. If you need more garments for laundry service, you have a 10% discount per additional piece. Every additional piece will have to be paid the day of your check out.

  • Access to the 3 heated pools surrounded by tropical lush gardens.

  • Access to the Gym. You may need to make a reservation ahead of time.

  • Access to the private spa pool, sauna, and relaxation room. You may need to make a reservation ahead of time. 

Not Included in your Medical Travel Package

  • Items that are not included in the Medical Travel Menu

  • Meals at Factory Restaurant or NAU Restaurant.

  • Alcoholic Beverages

  • Tours

  • Spa Treatments

  • Mini-Bar Items 

  • International phone calls from the telephone in the hotel room

COVID19 SAFETY PROTOCOLS 

ADDRESS

Infront of Multiplaza Escazu,

SAN JOSE, COSTA RICA 

  TEL. (506) 2208-2100