You are staying at



Hotel Check-In.
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Keep your facemask during the check-in process.
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The Hotel staff will always be wearing a facemask.
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Keep a minimum of 6 feet distance between person and person in all areas of the Hotel and during the check-in process.
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You will receive a welcome bag with your Travel Itinerary, a box of disposable facemasks, a cellphone, and a bottle of hand sanitizer
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Once you arrive at your room wash your hands and take off your facemask carefully.
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Clean and disinfect your electronics such as Phones, Tablets, or laptops.
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We recommend taking a shower and changing clothes once you are settled in your room. Separate your travel clothes into a separate bag to be washed.
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You are receiving a cell phone with credit for international calls, you can also reach your patient coordinator from that phone. For calls to the United States, please dial 00 + 1 + area code + phone number
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On the back of the phone, you'll find its assigned number.
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To make calls from the United States to Costa Rica, please dial 0 + 11 + 506 + phone number. Please note this may involve in extra charges for US callers.
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High Speed WiFi Connection throughout the Hotel
Your Medical Travel Package Includes
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Stay at Real Intercontinental, Escazu.
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Breakfast, Lunch, and Dinner from the Medical Travel Menu at The Market Restaurant.
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15 laundry items free of charge. If you need more garments for laundry service, you have a 10% discount per additional piece. Every additional piece will have to be paid the day of your check out.
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Access to the 3 heated pools surrounded by tropical lush gardens.
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Access to the Gym. You may need to make a reservation ahead of time.
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Access to the private spa pool, sauna, and relaxation room. You may need to make a reservation ahead of time.
Not Included in your Medical Travel Package
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Items that are not included in the Medical Travel Menu
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Meals at Factory Restaurant or NAU Restaurant.
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Alcoholic Beverages
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Tours
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Spa Treatments
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Mini-Bar Items
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International phone calls from the telephone in the hotel room
COVID19 SAFETY PROTOCOLS

ADDRESS
Infront of Multiplaza Escazu,
SAN JOSE, COSTA RICA
TEL. (506) 2208-2100

